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Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@farmershobby.com. Please note that returns will need to be sent to the following address: Farmer’s Hobby 4781 E Gettysburg Avenue, Fresno, CA 93726

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@farmershobby.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at greggcooper9424@gmail.com.

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Here's What Our Customers Think:

"I recently purchased a greenhouse from Farmer's Hobby and I couldn't be happier with my purchase! The greenhouse is well-built and exactly what I was looking for. The team was also extremely helpful in answering all of my questions and making sure I had everything I needed for the installation process."

Donna F.| March 15, 2023

"As a serious gardener, I've been in the market for a quality greenhouse for quite some time. After doing extensive research, I decided to go with Farmer's Hobby and I'm so glad I did. The greenhouse is durable and has held up perfectly against harsh weather conditions. I highly recommend Farmer's Hobby for anyone in need of a reliable greenhouse."

Shelby B.| March 2, 2023

"I'm so impressed with the selection of greenhouses offered by Farmer's Hobby. They have a wide variety of sizes and styles to choose from, and the customer service team was great in helping me find the perfect one for my backyard. The greenhouse arrived quickly and the installation process was easy. I can't wait to start growing my own produce!"

Dona S.| Feb 11, 2023

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